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New Patient Guide

Preparing for your first visit.

We want your first appointment to go smoothly. Here's everything you need to know — what to bring, what to expect, and how insurance works.

Your first visit checklist.

Bring these items so we can get you started right away

Required — Must Have

Photo ID

Driver's license, state ID, or passport. Must match the name on your insurance.

Insurance Card

Front and back. We'll scan both sides. No insurance? We offer self-pay and sliding scale options.

Copay Payment

Cash, check, or credit card accepted. We collect copays at check-in per our insurance agreements.

Current Medication List

All prescription medications, over-the-counter drugs, vitamins, and supplements — including dosages.

Helpful to Have — If Available

Medical Records

Recent lab results, imaging, hospital discharge summaries, or records from a previous provider.

Allergy Information

Known allergies to medications, foods, or environmental triggers.

Immunization Records

Especially Hepatitis B, Tetanus/TDaP, Pneumonia, Flu, and COVID-19 vaccination history.

Family Medical History

Major conditions in parents or siblings — heart disease, diabetes, cancer, stroke, mental illness, etc.

Forms you'll complete.

Complete these before your visit to save time — or arrive 15 minutes early to fill them out in the office.

Registration Form

Name, contact info, emergency contact, pharmacy, and basic demographics.

Medical & Dental History

Current conditions, past surgeries, family history, habits, and health screenings. This helps Sidney tailor your care from day one.

Consent to Treatment

Standard consent authorizing examinations, diagnostic tests, and care. You always have the right to ask questions and refuse treatment.

Notice of Privacy Practices

Acknowledgement that your health information is protected under HIPAA. We'll explain your rights and how your information is used.

Authorization to Release Health Information

Allows us to request records from previous providers or coordinate care with specialists. You control exactly what we share and with whom.

Missed Appointment Policy

Our policy for cancellations and no-shows. We ask for 24 hours' notice if you need to reschedule.

Can't complete forms in advance? Arrive 15 minutes before your appointment and our front desk team will help you through everything. Forms can also be faxed to (276) 345-4274 or dropped off at the office before your visit.

Your first appointment, step by step.

Here's how your visit will go so there are no surprises

1

Check In

Our front desk will verify your ID, scan your insurance card, collect your copay, and confirm your contact information.

Arrive 15 minutes early
2

Vitals & Intake

A team member will take your vitals — blood pressure, heart rate, weight, temperature. You'll have a brief intake conversation.

3

Meet with Sidney

Sidney Sparks, FNP, conducts a thorough evaluation. For primary care, this is a standard new patient visit. For addiction treatment, it's a full clinical assessment.

Plan for 45–60 minutes total
4

Your Care Plan

You'll leave with a clear plan — whether that's primary care follow-ups, lab orders, prescriptions, or the start of your recovery program.

A few things to know.

We Verify Before You Arrive

We check your insurance coverage before your visit so you know exactly what to expect — no billing surprises.

Bring Both Sides of Your Card

We need to scan the front and back of your insurance card. Make sure the card you bring matches your legal name.

No Insurance? No Problem.

We offer self-pay rates and sliding scale options based on income. Cost should never stop you from getting care.

Your privacy is our priority.

Everything discussed in our clinic stays between you and your provider. Your records are protected under the strongest federal privacy laws available.

Ready to schedule your first visit?

We'll handle the insurance verification. You just show up.

Call Now Schedule a Visit